Q. Is your Website secure and what about my privacy?

A. Our site is totally secure and your privacy is respected. Please see our full Security and Privacy Policy Statements on the Help Page.

Q. Can I cancel my order?

A. Once you have placed an order, the delivery process automatically commences and products are normally shipped within 24 hours. We regret therefore it is not possible to cancel an order, however, our 30 day Money Back Guarantee will apply.

Q. How can I contact BuyBeauty.com Head Office?

A. Head Office can be contacted by writing to the UK address below. Or by email enquiries@buybeauty.com

CosmeticsFirst Ltd,
PO Box 1393,
Kempston,
MK43 6AF
United Kingdom

Q. Where are the Products Shipped from?

A. All the products are dispatched and shipped from our UK Warehouse. Please allow 5-7 working days to receive your order. Our delivery service is often better by International Airmail and quicker than many companies with warehouses within the USA.>

Q. How do I contact BuyBeauty.com?

A. Our sales lines are open for your convenience 24hrs & 7 days a week! If you wish to contact a member of our Customer Services Team you may e-mail on enquiries@buybeauty.com. Please allow 24hrs for replies.