Our customer's satisfaction is of the utmost importance to us. We pick and pack every item carefully to ensure your receive the item you want in the best condition.
If you would like to create a return, please follow the below steps.
- Sign In to your account
- My Account- My orders
- Locate your order and click on return
- Choose the item you would like to return, enter the request information on the right and submit.
If the item is damaged, please make sure to attach images to your return request.
- Customer service will follow up with you regarding your return within 48 hours.
Returns will be accepted within 30 days of the ship date. Credits will be issued for purchase price less shipping costs.
Please note we cannot accept returns for opened or used items. Items returned must be in the same condition you received.
When shipping back the item, please include the return slip and pack carefully with packing materials to make sure no damage occurs during transit.
Returns should be sent to:
348 Coney Island Ave #1003
Brooklyn, NY 11218-1843